Information Technology Temporary Staffing Augmentation Services

The vendor is required to provide from qualified information technology staffing organizations, companies, firms, etc., to provide information technology temporary staffing augmentation services, to supplement county's existing it professionals on an as-needed basis.
- Personnel Requirements
• The Contractor shall ensure all personnel possess relevant industry standard certifications where applicable (e.g., PMP for Project Managers).
- Service Requirements
• provide temporary IT staffing services in various roles, see Exhibit A – IT Staff Augmentation Job Description Summary.
• The Contractor shall maintain a pool of qualified candidates with diverse skill sets to meet Dallas County’s varying IT needs.
• provide staff augmentation services for both short-term- (1-3 months) and long-term (3-12 months) assignments, with the possibility of extensions based on project needs and performance.
• The Contractor shall ensure that all temporary staff provided have the necessary qualifications, certifications, and experience as specified by Dallas County for each role
• The Contractor shall conduct thorough background checks, and employment verification, for all temporary staff before placement.
• provide resumes of qualified candidates within three (3) business days of receiving a staffing request from Dallas County.
• The Contractor shall ensure that personnel report to their assigned work location on the agreed-upon start date.
• provide a replacement within five (5) business days if Dallas County determines that a placed individual is unsuitable for the assignment.
- Recruitment and Placement Process
• The Contractor shall respond to Dallas County staffing requests within 48 hours of receipt.
• provide a minimum of three (3) qualified candidates for each position requested within five (5) business days of the request
• provide a replacement candidate within five (5) business days if a placed candidate is deemed unsatisfactory by Dallas County within the first two weeks of assignment.
- Onboarding Administration
• The Contractor shall handle all aspects of temporary staff employment, including payroll, benefits, and tax withholdings.
• provide a dedicated account manager to serve as the primary point of contact for Dallas County.
• The Contractor shall conduct an orientation for all temporary staff, covering Dallas County’s policies, procedures, and expectations.
- Contract Period/Term: 3 years
- Pre-Proposal Meeting Date: April 23, 2025
- Questions/Inquires Deadline: April 25, 2025